Risk Management Insights

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18/05/2018 / Enterprise Risk Management, Risk Analytics, Risk Intelligence

Improving your insights into Risk with Historical Models

Enterprise Risk Management (ERM) software manages the processes and the risk related data that drive risk behaviour, including Risks, Controls, Issues and Actions, Incidents, Key Risk Indicators (KRIs), Audit Findings, Compliance Obligations, Risk Control Self-Assessment (RCSA), Compliance Questions, and Compliance Attestations to name a few.

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03/05/2018 / Compliance Management, Enterprise Risk Management

Understanding Compliance Risk

Today, corporations and government agencies are facing an unprecedented wave of regulatory obligations and increased penalties for non-compliance. The financial services sector, as an example, needs to comply with a myriad of prudential regulations, federal privacy, AML/CTF, consumer credit and protection laws to name a few. Obligation registers now contain over 1,000 entries for compliance teams to deal with. In smaller organisations, these teams are often under-resourced due to compliance being a cost centre.

In this blog, we will discuss issues around some of the complexities of effective compliance risk management.

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27/03/2018 / Enterprise Risk Management, Risk Management, Risk Management Training

Enterprise Risk Management made Personal

PRM and ERM – use it in your Personal life

PRM? As we haven’t got enough acronyms in risk management already, I thought another one was required– right?  So, what is PRM? I just made it up – Personal Risk Management! 

They say charity starts at home – so why don’t we look at ERM, sorry PRM, in our personal lives? We can learn a lot from what we do well in our own lives and apply the same principles to our work lives and, bingo, we have good ERM working in our business!

One of the objectives of most people in their personal lives, I hope, is: To live a long and healthy life.

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02/03/2018 / Enterprise Risk Management, Risk Culture, ERM

How to promote Risk Culture in your team

In a recent discussion with a colleague on preparing for 'black swan' events, we concluded that regardless of the size, type and structure of an organisation, it was having the right risk culture that was the key success factor in preparing for and surviving an improbable event.

Our view is that getting the right culture to support risk management across the business is the most important ingredient for success. But what actually is this thing called 'risk culture' and where can you get it? We believe that risk culture is the system of values and behaviours that are present in an organisation and guides all the decisions related to risk, made by management and employees. 

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15/02/2018 / Enterprise Risk Management, Risk Management, Risk Analytics

Seven ways to improve your Risk Management Process using Protecht.ERM's latest features

This article is written with all the Risk and Compliance professionals like you in mind. Are you a junior, an analyst or a Chief Risk Officer? Your title really doesn't matter - we are sure you will relate to at least one of the challenges, questions, frustrations, and solutions we are sharing here - at least that is our goal!

My colleague, Stéphane Seguin, Head of Development at Protecht, and I are part of a team that develops technology responses to the problems and frustrations our clients face every day. We are constantly working to make their life easier by improving Protecht.ERM to make the risk management process smoother and simpler.

How do we do this?  By making the interface more user-friendly and improving the design every day.

This article explains the latest features we have added to Protecht.ERM and real scenarios that show how these changes can impact your job in a positive way. 

We have created seven features that respond to specific challenges you might be facing. Can you relate to some of the situations below? Have you ever experienced these issues? 

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06/10/2017 / Enterprise Risk Management, Risk Culture, GRC

Making Risk Sexy

This article was written by Vicki Wilder , Board Director, Governance Professional. Edith Cowan University. We are sharing it with the Protecht Risk Management Insights Blog readers. 

sexy
ˈsɛksi’
adjective

1. Sexually attractive or exciting. "Sexy French underwear". Synonyms: sexually attractive, seductive, desirable, alluring, inviting, sensual, sultry, slinky, provocative, tempting, tantalizing; more

2. Informal - very exciting or appealing.
"business magazines might not seem like the sexiest career choice"
synonyms: exciting, stimulating, interesting, appealing, intriguing. Source here.

Have I got your attention?

As our team barrelled down the road in an SUV on our way to a team builder last year, a sign blared “Sexy Salmon Fillets” near a fishmonger. The mind boggles. Sexy (definition No. 1) , I’m pretty sure they weren’t, but topic of conversation they remained for months, so hats off to the advertiser - they had our attention. Given the apparent multiple definitions perhaps they meant that the fillets were appealing?

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14/09/2017 / Enterprise Risk Management, Protecht News & Events, Risk Culture

Risk and Compliance Conference Season 2017

The Protecht team is looking forward to this year's conference season. Our focus will be on industry specific conferences where we will showcase how Protecht's full suite of risk management training, advisory and software services map to the needs of each industry sector.

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21/07/2017 / Enterprise Risk Management, Risk Culture, Risk Management, Risk Controls

Prevention is better than cure - and other risk management cliches

There are many well used, almost clichéd phrases in the English language that contain powerful messages for the risk manager. Some that come to mind include:

Every cloud has a silver lining:  If we suffer a risk incident, we can usually find value, especially if we manage the incident really well and learn from our past mistakes.

What doesn’t kill you makes you stronger: Failure is good, as long as we fail within our risk appetite, fail fast, fail with minimal damage and most importantly, learn from our failures. This will only make us stronger in the long term.

And my favourite…

Prevention is better than cure: It is better to practice proactive, preventive risk management rather than reactive firefighting risk management. 

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19/06/2017 / Enterprise Risk Management, Risk Controls

Risk Event Libraries. Do your own sanity check.

At Protecht, we get to see a lot of risk event libraries. There continues to be some confusion as to what is actually a risk event that is worthy of its place in a central library of risks. We often see these libraries peppered with failed controls, impacts and causes rather than the true underlying risk event.

In this blog we hope to provide some tips for you to do your own sanity check on the quality of risks in your risk registers or library. 

It helps to first think about the output – what will our reporting to stakeholders at both management and Board level look like and be used for. If risk events are too broad, aggregation of supporting data such as incidents and internal audit findings connected to such broad risks will become less useful, as will any attempt to allocate a meaningful set of controls to the risk. Too specific with lots of detail, renders summation of the top risks in charts as too unwieldy and confusion as to what is the actual risk event.

Examples would be as follows:

Criminal activitytoo broad. In this example, there are too many sub risks with different controls that need to be assessed. If all internal audit findings and incidents relating to internal fraud were wrapped up to this ‘risk event’ the first thing any Board member would ask is what type of criminal activity are we talking about? Rather than a risk event – this would be a good risk category, similar to other risk categories such as Employment Practices and Safety and Business Disruption.

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06/06/2017 / Enterprise Risk Management, Risk Culture, Operational Risk, Risk Controls

Reducing human error...

What is Human Error?

Risk events often have many contributing causes, a common one being ‘human error’. But what is human error can be adequately mitigated? Human error can be defined as being a ‘failure of a planned action to achieve a desired outcome’.

Actions can fail to achieve the desired outcome if the action itself is inadequate for the purpose for which it was designed; or the action can be adequate but the execution of the action can be deficient – either through unintentional or intentional behaviours of people. Related article Expected and Targeted Risks.

Outcomes? 
There are therefore six possible outcomes in the combination of plan and human action:

  1. An adequate plan that is intentionally followed will likely result in the avoidance of the risk event
  2. An adequate plan that is unintentionally not followed will likely result in failure – a risk event caused by human error
  3. An adequate plan that is intentionally not followed will likely result in failure – a risk event caused by malice
  4. An inadequate plan that is intentionally followed will likely result in failure – a risk event caused by poor planning
  5. & 6. An inadequate plan that is unintentionally or intentionally not followed has a higher likelihood of failure or success of meeting the ultimate objective.

An example…
Is the case of the Piper Alpha disaster, where personnel who followed the muster procedures found that they could not access the lifeboats from the accommodation block, personnel who survived the disaster were those who (unintentionally or intentionally) chose to violate the muster rule and ‘step off’ the platform into the ocean. Therefore, an inadequate rule (plan) was violated and the ultimate objective (no fatalities) was individually achieved as these people avoided the risk event.

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